The same question every day
Every front desk hears “What can we do today?” many times a day. The answer shapes how guests remember their stay.
Searching instead of advising
Staff search the web while the guest waits, and often end up with old opening hours.
Print goes stale fast
Flyers and posters are still in the lobby long after the exhibition has closed.
Knowledge sits with a few people
Good tips often live with a few staff members. On the night shift or in peak season they are missing.
Guests from abroad
Tips usually exist in German and English. Guests from Korea or Italy understand little of them.
An evening in Innsbruck
Two guests from Seoul ask at 6 pm where they can still hear music tonight. The front desk searches on a phone, finds a concert and sends them there. It was cancelled for tonight.
The front desk sees three concerts nearby, with start times and distance, and shows the guests the description in Korean. The cancelled concert is no longer on the list.
What CIXTRA gives your hotel
Everything comes from the same checked source. You choose the area around your hotel and the channels.
An afternoon at the hotel
CIXTRA keeps reading the programmes of the venues around your hotel and notices when something changes.
Saturday, 16:20 A concert is cancelled.
Jazz concert, Saturday, 20:00
Going aheadCancelled
The venue's own website takes precedence over the ticket shop.
Concert removed from the list
updatedTwo other concerts nearby
updatedListing marked as cancelled
updatedTip removed
flagged for reviewTypical uses
City hotel
A city hotel shows in its lobby what's on nearby today, and the front desk has the same tips at hand.
Hotel group
A hotel group shows what's on locally on the websites of all its hotels, each for its own city.
Holiday hotel
A mountain holiday hotel sends guests what's on in the region during their stay before they arrive, and has indoor tips ready for rainy days.
Three steps to your first screen
- 01
Call
We talk about your hotel, the area around it and the channels you want to start with.
- 02
One channel
We start with one channel, for example the lobby screen, and set it up for your hotel.
- 03
Expand
Once the first channel runs, the website, front desk and pre-arrival email follow, in the order that suits your hotel.
What hotels ask us
Do we need our own technology?
No. The screen shows a web page, and the calendar goes on your website as a widget. No IT project needed.
How large is the area?
You decide, for example the neighbourhood around your hotel or the whole city. You can also choose topics, such as only music and museums.
What happens when something is cancelled?
Sources are read again and again. A cancellation or a new time is picked up and corrected wherever the listing appears.
Which languages?
Ten languages, including English, Italian, Chinese, Korean and Arabic. Names of venues and artists appear in the right script.
Can we add our own tips?
Yes. Your own tips, such as the hotel restaurant, appear next to the events.
Is it only about culture?
No. Markets, festivals, guided tours, day trips and opening hours of museums and pools are included too.
See what's on around your hotel.
Tell us your city. We'll show you what your lobby screen would show today.